Very bed boarding, there was overbooked and make a lot of problems and noises
Very bed boarding, there was overbooked and make a lot of problems and noises
Taking off and landing were smooth. I didn't have anything to complain about.
they are improving. The crew from Charlotte to Tampa was outstanding. SMILING and trying to be helpful with the customers.
There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.
Some how I got “offloaded” even though I had my boarding pass Food was horrible Staff were nice and cheerful No headphones were provided
The crew was very attentive and kept busy serving a variety of treats!
Offered vegetable curry when it was actually tofu which I don’t care for.
The crew was great but we sat in the plane for over an hour before takeoff combined with a 4 hour delay on our previous flight caused us to miss planned scheduled meetings in Geneva.
Awful flight. My pre-booked seat was given to a crew member and I was substituted with an awful seat next to the toilet. When I asked about it I was treated with contempt for daring to ask. Par for the course on BA at present.
Too many passengers are bringing two large bags, neither fit under the seat so space is limited and the crew ask for many people to check bags